Portals
A portal is a secure login where your customers, staff or suppliers get what they need without going through you. It turns the phone calls and the email chasing into something people can do themselves.
Let's chat
WHY PORTALS /
The same questions arrive every week. A portal answers them at 11pm on a Sunday without anyone picking up the phone.
Documents, orders and statements on demand
Status updates without the phone call
Far fewer routine emails to field
Not everyone should see everything. Roles and permissions decide who gets what, down to the individual record.
Role based permissions
Account and company level access
An audit trail of who saw what
A portal holds information people expect you to protect. Security is part of how it is built, not bolted on afterwards.
Modern authentication and password rules
Encrypted in transit and at rest
Monitored, patched and backed up
A portal is only useful if what is in it is current. We connect it to your existing systems rather than creating another island of data.
Live data from your systems
Single sign on where you need it
No double entry for your team
Customer portals for accounts, orders, documents and support. Staff dashboards that put the day's work in one place. Supplier and partner portals for the people outside your business who still need access to part of it.
Every one starts the same way: working out exactly who logs in, what they need to see, and what they must never see.
Our Work
FAQs
A portal is a type of web app, defined by who is logging in and what they get access to.
Portal: secure access to information for customers, staff or suppliers
Web app: custom software that runs a process or workflow
Plenty of projects end up being a bit of both
Every portal gets proper authentication, and we match the level of protection to whatever sits behind the login.
Modern password rules, with multi factor where it is warranted
Single sign on with your existing accounts if you use it
Sessions, lockouts and access logs handled properly
Anything your customers currently ring up or email to ask for. The common ones are:
Orders, invoices and statements
Documents, certificates and compliance records
Job, delivery or project status
Support requests and their history
Yes, and that is usually the point. Permissions are set by role, by account, and down to individual records where you need it.
Roles that match how your business is organised
Company level access for clients with several users
Access changed by your team, without a developer
Yes. We regularly integrate websites with CRMs, payment gateways, booking systems, ERPs, inventory platforms and other business software to create seamless workflows and reduce manual administration.
Many security issues aren't visible until it's too late. Regular updates, security monitoring, vulnerability scanning and proactive maintenance all play an important role in keeping your website protected.
Yes, the same as any software. Frameworks get security updates and businesses change, so an app that is never touched slowly becomes a liability.
Security patching and dependency updates
Hosting and monitoring
Change requests as your process evolves
You do. The code and the data are yours, and we will hand them over whenever you ask.
Full ownership of the codebase
Your data exportable at any time
No lock in to us as a supplier
Yes. Once we've understood your goals and project requirements, we'll provide a detailed proposal outlining the scope, timelines and investment, so you know exactly what to expect before any work begins.
Yes. We provide managed website hosting, proactive security, performance monitoring, backups, updates and ongoing support, so you have one trusted partner looking after your website from every angle.
INSIGHTS /
Last week we attended the Marketing Association's Digital Day Out, with sessions from Google, Orange Labs, Trade Me, Dentsu, and Mastercard, among others! Here are our takeaways...
Pay-per-click advertising (PPC) has come a long way since the days of a few text-heavy search ads. Today, the landscape is crowded, competitive, and let’s be honest, a little overwhelming. The truth? Throwing money at PPC platforms won’t...
For years, marketers have been told that email is “dead.” With the rise of social media, paid ads, and influencer marketing, email slipped down the priority list for many businesses. But lately, we’re seeing a big shift - email marketing...
