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Privacy

We take the protection of your personal data seriously.

disclaimer

hairyLemon privacy policy

hairyLemon Digital understands your privacy is important. This privacy policy covers hairyLemon Digital in the collection of your information when you access the hairyLemon website, or any time you interact with hairyLemon Digital.

By using our website you are agreeing to allow hairyLemon Digital to collect, store, and use your information as described below.

However if you are still looking for more information then you can contact us via email at hello@hairylemon.co.nz or by mail at Level 1, 134 Victoria Street, Christchurch 8013, New Zealand.

This policy is effective from 1st March 2019.

The information we collect

In order to deliver the most effective service, we collect certain personal information from you, including:

  • Contact information
  • Location
  • Interactions with us
  • Data around your behaviour on the hairyLemon website
  • Information about the computer you are browsing on
  • Cookies (see the Cookies policy below)

We collect your personal information in order to understand how you engage with our website content, get in touch with you when you make an enquiry, or provide you with future information about hairyLemon Digital.

If you choose not to provide your contact details to us, we will be unable to respond to any of your messages. If you choose not to allow us to store cookies, we will be unable to understand which website content you find useful, which means we will not be able to deliver the optimal experience to you.

We keep your information safe by storing it in private, secure systems.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at hello@hairylemon.co.nz, or (03) 377 0031, or Level 1, 134 Victoria Street, Christchurch, New Zealand.

Cookies policy

This is the Cookie Policy for hairyLemon Digital, accessible from www.hairylemon.co.nz

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The cookies we set

Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third party cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

This site uses the Lucky Orange analytics system to help improve usability and the customer experience.

Lucky Orange may record mouse clicks, mouse movements and scrolling activity. Lucky Orange may record keystroke information that you voluntarily enter on this website.

For more information on the Lucky Orange cookies, please see the privacy and data retention policy on the Lucky Orange website.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

Please contact us if you have any further queries.

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