bespoke design and developed digital solutions
Chubb Life (formerly Cigna New Zealand) has partnered with hairyLemon for over 10 years to design, develop and support a range of digital insurance solutions. Throughout the partnership, we have delivered customer-facing applications, adviser tools and digital experiences across Chubb Life and partner brands including Southern Cross and TSB Bank.
What we achieved
Key deliverables included the design and development of a configurable Laravel-based Insurance Needs Analysis Platform, adviser quotation and recommendation experiences, customer onboarding journeys, multi-brand insurance solutions, AWS-hosted applications and ongoing UX strategy and optimisation across Chubb Life's digital ecosystem.
Key project outcomes
Design and delivery of a configurable Insurance Needs Analysis Platform that has been deployed across multiple brands and distribution partners, including Southern Cross and TSB Bank.
Design and optimisation of customer and adviser experiences, including insurance application journeys, quotation workflows and internal adviser tools.
Provision of secure AWS-hosted infrastructure, ongoing platform support and continuous enhancement of business-critical applications.
These outcomes enable Chubb Life to deliver modern, customer-centric insurance experiences while maintaining the flexibility to support multiple brands, products and distribution partners.
continued partnership.
hairyLemon continue to work with the Chubb team on digital solutions on a monthly retainer basis, supporting both chubb and their clients.