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“Help! Our website guy has disappeared!”

“Help! Our website guy has disappeared!”

It’s becoming an all too familiar story at LemonHQ – new clients walking in the door looking for help because whoever built their last website turned into the invisible man/woman.

Sometimes it’s a developer inside an agency or design shop who no longer works there and because developing in his CMS of choice is not core business for the firm, they can no longer support changes.

Sometimes it’s a post-quake fallout thing, where the solo operator has simply upped sticks and gone, never to be seen or heard from again. Other times the client has engaged with an agency who are not web specialists, and unbeknownst to them, the work has been subcontracted out to a freelance developer – who is now no longer available.

So what we find happening is clients coming to see us knowing they will probably have to start from scratch, but determined this time to do it with a company that is big enough and has been around long enough that the story won’t be repeated.

In a way, it’s the perfect “you get what you pay for” example … yes, you will pay more upfront when you engage with a larger company because of our overheads, but in the long term it may cost you less in terms of stress, business interruption and general inconvenience because you are working with a business partner who can provide a high level of ongoing service.

And working with a team means that even if one or two people disappear, there is still knowledge of your business and your project inside the organisation that enables everything to continue as planned.

At the Lemon we are also prepared to look at alternative ways of working, depending on your existing agency/developer/designer relationships.

If you are looking for strategic input, expert advice around technology relating to your web presence, social media training and strategy, conversion optimisation, improving user experiences on your site and a company you can partner with for ongoing support and consultation advice, you have come to the right place.

Not every project we are involved in includes a website build, but we are always happy to apply our expertise on an hourly rate consultancy basis if that’s what you really need.

If that sounds like you, give us a call or drop us a line using our contact form and we will get right back to you to arrange a chat about your objectives and how we can support you to achieve them.

About Karen Foreman-Brown

Karen Foreman-Brown is a digital strategist and online marketer with a particular interest in social media, online PR and delivering spectacular outcomes for client organisations.
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